Hamlin Consulting Services

Previous Experience | State of New York

State of New York

The project included the efforts needed to manage the resources provided to the New York State (NYS) Office of Temporary and Disability Assistance (OTDA) Division of Child Support Enforcement (DCSE) for the programming, technical, and help desk support to States’ financial institutions that participated in the Financial Institution Data Match Program.

Our Relationship with the state of New York &
How We Helped Them Improve

Completed a $1.8M Task Order for New York State (NYS) Office of Temporary and Disability Assistance (OTDA) Division of Child Support Enforcement (DCSE) for the programming, technical, and help desk support to States’ financial institutions that participated in the Financial Institution Data Match Program.

Our Purpose in Helping the New York State OTDA DCSE

The Financial Institution Data Match (FIDM) program stems from Public Law 104-193, Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (PRWORA), passed in 1996. Additional legislation in 1998 simplified the process for multistate financial institutions doing business in more than one state. Public Law 105-200, Child Support Performance and Incentive Act of 1998, modified PRWORA to facilitate the data match for multistate financial institutions.  Although the procedures for data match with single-state and multistate financial institutions differ, the requirements are identical.  This data match requires state child support agencies to enter into agreements with financial institutions and to automate to the greatest extent possible. With passage of Public Law 105-200, the Federal Office of Child Support Enforcement uses its national file of delinquent obligors for the data match with multistate financial institutions and transfers matched data to State agencies.

Our Successes with the State of New York

  • Ensured that any and all types of media from financial institutions were transferred into the FIDM system
  • Regularly utilized software engineering principles to ensure that the project maintained crucial measurements of quality, configuration management, requirements management, and change control management for all software.
  • Provided support in emergency situations, software upgrades, and emergency coverage
  • Developed task order management plans, contract management plans, risk management plans, and work plan proposals in response to the customer’s request for services
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Our Mission:

  • Enhancing communications, collaboration, and the flow of information
  • Implementing beneficial information technology policies and procedures
  • Providing access to new technology and processes
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The Advantages of Choosing Hamlin Consulting

Because Hamlin Consulting Services provides services, as opposed to a product, our advantages are only as strong as our consultants. Aside from ensuring our team is flexible, fast, can provide expert advice and can work on short deadlines, we also provide the following advantages:

  • Only PMP-certified project managers
  • Only certified scrum masters
  • Only certified SAFe Agile professionals
  • Most our staff members have at least a four-year degree, with some having an advanced degree
  • Ensure all team members use our proprietary planning and reporting process to stay in touch with customers and keep them updated on projects, which includes a regularly schedule 360 feedback meetings with the customer and the senior executive leadership.
  • We are an extension of our customers’ team/trusted partner
  • All skilled and trained professionals
  • We value government dollars/taxpayer money
  • Our company’s charity work is directly or indirectly related to the mission of our customers.  We work with our clients to identify such charity as another commitment to our customer partnership
  • Develop innovative solutions designed specifically for your organization
  • Develop close relationships with customer, subcontractors and all supporting vendors
  • A deep understanding of customer business and pain point
  • Project kick-off includes a deep-dive of business mission.  We work closely with the clients SMEs to understand how and why business is conducted the way that it is to ensure that or solution is appropriate for each customer
  • Provide a path for non-skilled workers to advance to skilled workers with a pay-it-forward approach
  • We pair junior employees with a senior mentor. Our company has an internal mentor protegee program to ensure continuity and adequate succession
  • Develop a give-back or pay-it-forward program for each customer that support their vision
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Other Previous Projects

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